FAQs - frequently asked questions about donating

How do I send Money?

Donations made via your fundraising page will be automatically sent to the charity. If you have collected cash/cheques - Firstly, count the cash and deposit it into your bank account. We advise you don’t send cash in the post. Instead, you can send the donations to us in one of the following ways. Donate via our website (https://msif.donate.ms/donate/) and give as much detail as possible as to the reason for your donation, how you raised the money and what the collection was for (e.g. an event held in memory of a loved one). Contact the Fundraising Team on +44 (0) 20 7620 1911 and we can help you make a transfer or send a cheque.

Do I get a receipt for my donation?

Everyone who donates 10 GBP or more and provides their address will automatically receive a receipt.

How to publicise your event

The more people who know about your event the better! By telling people about the amazing thing you are doing for Independent Age. There are lots of ways to promote your fundraising events online using social media sites such as Facebook and Twitter. Why not put together a home video and post it on Youtube? It can be emotive, entertaining and can be of anything from a personal message to a diary of your planning. Posting snippets of video to Twitter and Facebook can be a fun way of keeping people up to date with your fundraising event! Posters may seem a bit old fashioned when everything appears to be online, but they do get noticed! Put up posters in your local area and ask everyone from cafes owners to libraries and post offices.

What happens when I reach my fundraising goal?

First things first. Celebrate! Your fundraising page will still continue and you can continue to raise funds. You can adjust your fundraising goal or extend the fundraising period. Click on' Edit Action' in the upper righthand corner of your action page. (You have to be logged in to do this.)

Is my data secure?

Your information is secure and managed according to Raise Now's Data Protection and the European Data Protection Regulations. Payments are made via an encrypted connection. Details can be found at https://www.msif.org/terms-and-privacy/.

Any more questions?

If you have any further questions, please contact our fundraising team on +44 (0) 20 7620 1911 or email support@msif.org